Scope of Warranty
Covers manufacturing defects under normal use. Applies to B2B buyers only (distributeurs, brand owners, OEM / ODM).
Période de garantie
Standard: 12 months from shipment, unless agreed otherwise for OEM/ODM.
Exclusions
- Misuse, abuse, neglect
- Unauthorized modifications or repairs
- Shipping/handling damage after delivery
- Consumables or accessories unless specified
- Use outside intended purpose
OEM/ODM Special Terms
Branding, labeling, instructions, and local compliance are customer responsibility. Warranty covers only manufacturing defects.
Claim Procedure
Notify WAKELIFE in writing within 7–14 days of defect discovery, provide proof, follow return instructions.
Remedies
Réparation, replacement, or equivalent credit as determined by WAKELIFE.
Limitation of Liability
No liability for indirect or consequential damages.
Updates
Policy may be updated; updates posted here.
Si vous avez des questions ou avez besoin d'aide, N'hésitez pas à nous contacter. Merci d'avoir choisi Wakelife, Et nous ferons de notre mieux pour vous offrir la meilleure expérience de service!
E-mail: vend1@wakelifebeauty.com
Téléphone: 00852-26681868
Adresse: Chambre 87, 1/F, Centre des mers du Sud, 75 Mody Road, Tsim sha tsui, Kowloon, Hong Kong